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🛒 High Street Retail · Updated for April 2026 Rates

M&S Payslips Explained

A complete guide for Marks & Spencer retail staff. Discover your new 2026 pay rates, how to access the MyHR portal, and how to read your digital payslip.

The 2026 Marks & Spencer Pay Rise

In April 2026, Marks & Spencer implemented a significant 6.4% pay increase for its UK retail workforce. This move was designed to keep M&S competitive in the high street retail sector and ensure staff are paid above the statutory National Living Wage.

Current Customer Assistant Rates (2026/27)

  • National Rate: £13.41 per hour
  • London Rate: £14.74 per hour

How to Access Your M&S Payslip

M&S operates a paperless payroll system. You will not receive a physical payslip in the post. Instead, you must access your documents via the company's internal portals:

  • MyHR / M&S People System: This is the primary portal where you can view your weekly or monthly payslips, check your tax code, and see your National Insurance contributions. You must use your official M&S Single Sign-On (SSO) credentials to log in.
  • My Choices (my-choices.co.uk): While not specifically for payslips, this is the portal you use to manage your colleague benefits, staff discounts, and recognition rewards.

Important Security Notice

Always ensure you are logging into the official M&S domains (typically ending in marksandspencer.com). Never share your employee ID or password on external forums or social media. If you are locked out of MyHR, speak directly to your line manager.

Tax Hacks for M&S Staff

If you work on the shop floor or in the food hall and are required to wear a branded M&S uniform, you can claim tax relief if you wash the uniform yourself at home.

HMRC offers a Flat Rate Expense allowance for retail workers. Claiming this will slightly adjust your tax code (e.g., changing from 1257L to 1263L), resulting in a small tax rebate and slightly higher take-home pay every month. Check our Uniform Tax Rebate Calculator to see how much you could claim.

M&S 2026 Take-Home Calculator

Part-timeFull-time

Your Monthly Payslip

Gross Pay£27,268.70
Income Tax (PAYE)-£11,121.16
National Insurance-£712.87
Net Take-Home£15,434.66

Frequently Asked Questions

Frequently asked questions

Following a 6.4% pay increase in April 2026, the national base rate for a Customer Assistant at Marks & Spencer is £13.41 per hour. This is an 'inflation-beating' award that sits above the National Living Wage.

For Customer Assistants working in London stores, the 2026 hourly rate has increased to £14.74 per hour to account for the higher cost of living in the capital.

Current employees can access their payslips digitally through the M&S People System (also known as MyHR). You will need your employee login credentials. Benefit and discount information can also be found on the 'My Choices' portal.

Yes! If you are required to wear a branded M&S uniform and you wash it yourself at home, you can claim a Flat Rate Expense allowance from HMRC, which usually results in a small tax rebate and a slight adjustment to your tax code.