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🛍️ High Street Retail · 2026/27 Tax Year

Primark Payslip Explained
£13.00/hr Pay & Zellis Login Guide

Last updated: 11 September 2026 · April 2026 pay rate confirmed

Primark raised pay to £13.00/hr nationally (£13.71/hr London) from April 2026. Here's exactly what you take home and how to decode every line of your Zellis payslip.

£13.00/hr (April 2026) Zellis login guide Tax codes explained
Check Your Primark Payslip →Calculate Take-Home

Primark Pay Rates 2026/27

What Do Primark Staff Take Home?

Based on £13.00/hr national rate (£13.71/hr London) from April 2026. Assumes tax code 1257L and standard 5% pension auto-enrolment.

ContractHourly RateGross MonthlyTaxNIPension (5%)Net Monthly
Part-Time (16hrs)
National rate — England, Scotland, Wales
£13.00£901£0£0£19£882
Part-Time (24hrs)
National rate
£13.00£1,352£61£24£42£1,225
Full-Time (37.5hrs)
National full-time contract
£13.00£2,113£213£85£80£1,735
Full-Time London
London stores — inner/outer London rate
£13.71£2,228£236£94£85£1,812
Team Leader (est.)
Estimated — varies by store
£14.50£2,356£262£105£92£1,898
💰 April 2026 Pay Rise
  • All store floor roles rose to a minimum £13.00/hr nationally from 1 April 2026
  • London stores increased to £13.71/hr
  • The rise applies to all 190+ UK Primark stores in England, Scotland and Wales
  • Team leaders and supervisors receive additional pay on top of the minimum rate

How to Access Your Primark Payslip (Zellis/MyView)

Primark operates a digital payroll system through Zellis PeopleAdmin (MyView) — the same portal used by Boots and other major UK retailers. You will not receive a paper payslip.

  1. Go to the Primark People portal (your store manager can give you the exact URL)
  2. Log in using your employee ID number and password
  3. Navigate to My Pay or Payslips section
  4. Select the pay period you want to view

Common login issue: If your employee ID is shorter than 8 digits, try padding with leading zeros (e.g., ID 123456 → enter 00123456). If still locked out, contact your People Manager — not the general HR helpline.

What Each Line on Your Primark Payslip Means

Basic Pay

Your hourly rate (£13.00/hr nationally, £13.71/hr London) multiplied by the hours worked in the pay period. If you worked any overtime, it should appear as a separate line.

PAYE Income Tax

Income tax deducted under Pay As You Earn. Your tax code (shown at the top of the payslip) determines how much is deducted. The standard code is 1257L — meaning your first £12,570 of earnings each year is tax-free. Check our Tax Code Checker if yours looks different.

National Insurance (NI)

You pay 8% NI on earnings between £12,570 and £50,270 per year. At Primark's part-time rates, most staff pay relatively little NI — only hours that take your annualised earnings above £12,570 are subject to NI deductions.

Pension (Auto-Enrolment)

If you are eligible (aged 22–66 and earning over £10,000/year), Primark auto-enrols you in a workplace pension. You contribute a minimum of 5% of qualifying earnings and Primark adds at least 3%. You can opt out within one month, but you will lose the employer contribution.

Emergency Tax — Why Your First Payslip Might Be Wrong

If it's your first job or you haven't provided your P45 from a previous employer, Primark's payroll will apply an emergency tax code (usually 1257L W1/M1 or BR). This means you might pay too much tax on your first payslip. It usually corrects itself within 1–2 pay periods once HMRC updates your code. See our Emergency Tax guide for how to fix it faster.

Claiming Uniform Tax Relief

If you are required to wear a Primark uniform or branded clothing at work and you wash it yourself at home, you can claim a flat rate expense allowance from HMRC. For retail workers this is typically £60/year — giving a tax refund of £12 (basic rate taxpayer). You can claim the last 4 years back for free at gov.uk. Use our Uniform Tax Rebate Calculator to see your exact refund.

Primark Payslip — Frequently Asked Questions

From 1 April 2026, Primark's minimum hourly pay rate is £13.00 for all retail assistants across England, Scotland and Wales. In London stores, the rate is £13.71 per hour. This followed a pay increase introduced across all 190+ UK stores at the start of the 2026/27 financial year.

Primark uses the Zellis (PeopleAdmin/MyView) system for digital payslips. You access it via the Primark People portal using your employee ID and password. If you can't log in, speak to your store's People manager who can reset your access. Payslips are available on the portal the day before payday.

A BR tax code means you are being taxed 20% on every pound with no personal allowance. This is common for new starters whose P45 hasn't been received, or for second jobs. Contact HMRC on 0300 200 3300 or update your tax code via gov.uk/personal-tax-account if this is your main job.

Primark pays its UK store staff monthly, typically on the last Friday of the month. Your payslip for the previous calendar month is uploaded to the Zellis portal a few days before payday.

Yes. Primark auto-enrols eligible staff into a workplace pension scheme. You contribute a minimum of 5% and Primark contributes at least 3% of qualifying earnings. You can opt out within one month of enrolment but would lose the employer contribution.

If you are required to wear a specific Primark uniform or branded clothing and you wash it yourself at home, you can claim a flat rate expense allowance from HMRC. This gives a small annual tax rebate. Claim free at gov.uk — you do not need a third-party company to do this for you.

Primark does not operate a traditional staff discount scheme for in-store purchases in the same way as some retailers. Staff benefits vary and are communicated through the Primark People portal. Check with your store manager for current benefits.

PAYE stands for Pay As You Earn. It is the system HMRC uses to collect income tax and National Insurance directly from your salary before you receive it. The amounts deducted are shown on your payslip as 'Income Tax' and 'National Insurance'.

Check Your Primark Payslip

Enter your exact hours and tax code for a precise monthly take-home figure.

Take-Home Calculator →Claim Uniform Tax →